Reservations can be made quickly and easily through our website or if you prefer, please give us a call. We accept debit/credit cards or a bank transfer can be made if you contact us for details. Cancellations made less than 2 weeks will not be refunded. Arrivals are welcome from 15.00 onwards and departures by 11.00. If we are not to be here on your arrival the code to the keylock will have been given to you. If for some reason an earlier arrival or later departure is necessary then please discuss this with us and we will endeavour to make your travel arrangements as easy as possible.

Smoking is not allowed in any part of the property - if smoking outside we would ask that you be considerate to your hosts and neighbours at all times and be sure to dispose of any debris in a safe and appropriate way. We love animals here at Helensfield, unfortunately not everyone does and for that purpose, no pets are allowed inside. If your pet is use to the outdoors and has no problem staying either in your vehicle or in a pet crate within the garage, then this can be arranged. They must be on a leash at all times whilst on the property. There is plenty of parking space directly outside The Lofts front door and we welcome you to park here and leave any items in your vehicle at your own risk. We are able to store bicycles for you in our garage if you wish.

We love to hear your comments and welcome your feedback at any time.